Published • loading... • Updated
Xfinity TV Outages Reported Nationwide
- Nearly 26,000 Xfinity users reported service outages nationwide on Monday, according to DownDetector. The Comcast-owned service experienced widespread interruptions across multiple states.
- Data from DownDetector shows 80% of reported problems relate to television service disruptions. Remaining complaints include 10% for broadband internet issues and 8% for TV streaming services.
- Xfinity's support account confirmed reports from New Jersey, Massachusetts, Minnesota, and Missouri. Customers can verify local disruptions using the Xfinity Status Map or texting 'OUT' to 266278.
- Queries including 'Is Xfinity down?' and 'Comcast customer service' are trending nationwide on Google Trends as users seek help. The company's outage map was not loading for some customers, hampering status verification.
- Customers registering mobile numbers receive outage updates and estimated repair times from Xfinity. The company previously managed internal vulnerabilities involving Citrix, directing affected users to official support channels.
Insights by Ground AI
28 Articles
28 Articles
Comcast suffers widespread Internet, TV outage across country
A Comcast Xfinity service van parked on a street in San Francisco. (Photo by Matthew Keys for The Desk) A service disruption left thousands of Comcast customers across the country unable to access their phone, Internet or television service on Monday. The outage started around 4 p.m. Eastern Time (1 p.m. Pacific Time) when Comcast’s Xfinity TV, Xfinity Internet and Xfinity Voice services suddenly went offline. The issue affected both residential…
Coverage Details
Total News Sources28
Leaning Left1Leaning Right0Center21Last UpdatedBias Distribution95% Center
Bias Distribution
- 95% of the sources are Center
95% Center
C 95%
Factuality
To view factuality data please Upgrade to Premium
