Illustration artwork by Ella Audrey A short, bespectacled Asian man with a shock of salt and pepper hair enters the room, separated from me by a pane of glass. I walk over, pick up the phone and introduce myself in Mandarin. I can tell he’s a long way from home. At first, our conversation is stilted and awkward. The crummy landlines exacerbate my rusty Mandarin, making it difficult for me to get my point across. I practically have to yell to be…
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