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IndiGo CEO reports on plans covering flight restoration, pilot hiring, refunds, baggage return, and traveler communication after nationwide disruptions tied to new pilot rest rules.

  • On December 11, IndiGo CEO Pieter Elbers met DGCA officials and was asked to submit a full report today following a government order to cut 10 per cent of the airline's scheduled operations.
  • DGCA issued a show-cause notice to the CEO and COO for failing to plan for new Flight Duty Time Limitations rules, with cancellations continuing since the middle of last week.
  • IndiGo, which operates more than 2,300 daily flights, must detail progress on restoring flights, hiring pilots and cabin crew, refunds, baggage returns, communication, and re-routing.
  • Board chairman Vikram Singh Mehta rejected claims the airline engineered the crisis and said the IndiGo board will appoint an external technical expert to identify root causes.
  • Senior officials from relevant departments were asked to attend as the Directorate General of Civil Aviation and Civil Aviation Ministry hold regular meetings and Pieter Elbers said operations should normalise between December 10 and 15, 2025.
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Firstpost News broke the news in Mumbai, India on Thursday, December 11, 2025.
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