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I’m The Perfect Customer For The “New” Southwest — But I Still Book Away Because The WiFi Is Useless
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I’m The Perfect Customer For The “New” Southwest — But I Still Book Away Because The WiFi Is Useless
I’m exactly who Southwest’s “new” model is supposed to win over: Austin-based, flying their monopoly DCA–AUS route, happy to pay for extra legroom and rarely checking a bag. But I still book away because their wifi is effectively useless, turning a “premium” seat into lost work time instead of an upgrade. Continue reading I’m The Perfect Customer For The “New” Southwest — But I Still Book Away Because The WiFi Is Useless...
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