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Home Depot adds AI phone agents to field store calls

Summary by RetailWit
The home improvement retailer saw significant time savings in a 50-store pilot and plans to expand the system to all U.S. stores during the coming year.

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Home Depot adds AI phone agents to field store calls

The home improvement retailer saw significant time savings in a 50-store pilot and plans to expand the system to all U.S. stores during the coming year.

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retaildive.com broke the news on Thursday, April 23, 2026.
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