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‘Hello, just circling back!’ Not responding to emails is common across higher education but bad for morale

Researchers say unanswered emails can hurt morale and campus climate, and almost two-thirds of respondents in a 2019 survey said they ignore messages.

Summary by The Conversation
No one likes sending an email and never receiving a response, but it's not uncommon. Lightcome/iStock/Getty Images Plus As a challenging academic year drew to a close in May 2026, I sent an email to 12 administrators at the college where I teach, thanking them for their work during the year. Several years ago, when I served as part of the administration, I would have taken special note of such an email. So, I was a bit taken aback when only a fe…

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The Conversation broke the news in Boston, United States on Thursday, August 13, 2026.
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