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Grab Apologises for ‘Technical Error’ Behind $10 Booking Fee on some Fixed-Rate Taxi Rides

Summary by stomp.sg
Grab has apologised for a “technical error” that led to a $10 booking fee being applied to some standard taxi fixed-rate rides, which has left some drivers feeling disgruntled.
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The Bolt platform announces the launch of a new option to book a taxi trip at guaranteed prices. In addition to the VTC, Bolt now offers a feature to book a taxi trip at guaranteed prices. Users of the platform can order a taxi while knowing in advance the exact price of their race, even in case of bottling, specifies a press release. > Read also: Limit to 50 km/h of the device: "VTCs and taxis will be more expensive!" Bolt recalls that, unlike …

Bolt announces this Wednesday the launch in Paris of the guaranteed price taxi. The amount of the race is displayed before the reservation, and the passenger always pays the lowest rate between the estimate and the meter.

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stomp.sg broke the news on Wednesday, May 6, 2026.
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