A Decision From the Council of State Affecting All Consumers: The Right of Withdrawal Has Been Reinstated.
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Mahmut Şahin, the head of the Consumers' Association, announced that the regulation detrimental to consumers in online shopping has been repealed. According to the decision, the right to withdraw from purchases of products such as smartwatches, mobile phones, tablets, computers, and motorcycles is now valid again, and return shipping fees will no longer be charged to consumers.
Mahmut Şahin, the head of the Consumers' Association, announced that the right to withdraw from purchases of products such as smartwatches, mobile phones, tablets, computers, and motorcycles has been reinstated.
The Council annulled 3 provisions in Article 15 of the Distance Contracts Regulation restricting the consumer's right of withdrawal. As a result of the lawsuit brought by the Consumers Union, the benches in question were completely removed from the regulation.
The Council of State's decision has brought the issue of consumers' right to withdraw from purchases of products such as smartwatches, mobile phones, tablets, computers, and motorcycles back into the spotlight. The Consumers' Union announced that return shipping costs cannot be charged to consumers.
An important decision affecting millions of consumers who shop online has been made. The Council of State has annulled the regulation that restricted the right of withdrawal for certain products. With this decision, the right of return can be reinstated for many products, from mobile phones to computers, and a significant change in favor of consumers has also occurred regarding the shipping costs paid during returns.
The Consumers Union has announced that the right of withdrawal for products such as smart watches, mobile phones, tablets, computers and motorcycles for purchases made online has been reinstated by a decision of the Council of State. The union informs that in return operations, the shipping fee will also not be deducted from the consumer.
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