Freshworks to Acquire Incident Management Firm FireHydrant

Freshworks to acquire Incident Management firm FireHydrant

Freshworks acquires FireHydrant to enhance AI-native ServiceOps, unifying IT operations and improving incident management capabilities.

Freshworks to Deepen its IT Service and Operations Portfolio with Acquisition of FireHydrant’s AI-Native Incident Management and Reliability Platform

Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software....

Freshworks strengthens ServiceOps vision with acquisition of FireHydrant - CRN

Freshworks has announced a definitive agreement to acquire FireHydrant, an AI-powered incident management and reliability platform, as it looks to deepen and unify its IT Service and Operations portfolio. The […] The post Freshworks strengthens ServiceOps vision with acquisition of FireHydrant appeared first on CRN

Freshworks To Acquire Incident Management Platform FireHydrant

Nasdaq-listed SaaS major Freshworks has signed a definitive agreement to acquire AI-powered incident management platform FireHydrant for an undisclosed amount.  Freshworks expects to close the deal by March 2026, subject to customary closing conditions. In a statement, Freshworks said that the deal will combine its expertise in IT service management and Firehydrant’s incident management to build an AI-native solution for preventing disruptions a…

Freshworks acquires FireHydrant, eyes AI-native IT operations

By Larry DignanFreshworks said it will acquire FireHydrant in a move that will build out its IT service and operations management efforts. Terms of the deal weren't disclosed. FireHydrant specializes in AI-driven IT operations management software. The plan for Freshworks is to combine FireHydrant with its ITSM platform. FireHydrant was backed by Menlo Ventures and Salesforce. Here's a look at FireHydrant's platform documentation. FireHydrant, fo…

Freshworks (NASDAQ: FRSH) to acquire FireHydrant, unifying AI-native ServiceOps

Freshworks signs definitive deal to acquire AI-powered incident management firm FireHydrant, with closing expected in its first fiscal quarter of 2026.