We have all heard the stock line: general practice is under pressure, staff are working flat out, and patients should be kind. All of that can be true. It can also be true that some surgeries make the simple act of getting through the door feel like a part-time job. So we went beyond one bland headline number and built four local scorecards from the official weighted 2025 GP Patient Survey: overall experience, contacting the practice, access, an…
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