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Flight delayed, canceled? Rule coming in October could impact your compensation
- The Trump administration is exempting airlines from refunding customers for 10 types of flight disruptions, including weather and unscheduled maintenance, deemed "not within their control" by the Department of Transportation.
- Under the Biden administration's FAA Reauthorization Act, The DOT previously required carriers to refund travelers for significant delays or cancellations, establishing a baseline the new rule now reverses.
- Exempted disruption categories include airport closures at LaGuardia Airport in Queens, New York, cyberattacks, extreme weather, and unscheduled maintenance—issues airlines previously had to compensate for under prior rules.
- Clint Hernserson, managing editor for The Points Guys, told Nexstar the policy is a "big blow" for customers, warning passengers must be "much more aggressive in researching delays and cancellations."
- The DOT acknowledged the rule would likely reduce total compensation value for consumers, though officials claim it helps airlines avoid reputational harm over incidents outside their control.
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13 Articles
13 Articles
A New Rule Change Could Make It Harder to Get Compensation for a Delayed or Cancelled Flight
Anyone who has spent a night in an airport hotel courtesy of an airline knows the routine. A delay gets blamed on the carrier, and in exchange for the inconvenience, meals, hotel rooms or travel credit typically follow. A newly finalized federal rule is quietly redrawing the line around what airlines are actually responsible for, […]
Coverage Details
Total News Sources13
Leaning Left3Leaning Right0Center8Last UpdatedBias Distribution73% Center
Bias Distribution
- 73% of the sources are Center
73% Center
L 27%
C 73%
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