Entain may cut 20% of customer care roles
The owner of Ladbrokes and Coral said the cuts would affect a fifth of its 2,000 customer care staff as higher gambling taxes squeeze profits.
- On Wednesday, Entain announced plans to cut about 400 customer care roles, representing 20% of its workforce in that sector across 11 countries, citing efforts to address increased gambling taxes.
- These cuts follow tax hikes last November, when former finance minister Rachel Reeves raised gaming duties to 40% and online sports betting levies to 25%, creating a "massive impact" worth around £250 million.
- Entain chief Stella David wrote to British Prime Minister Andy Burnham on September 11, urging him to consider the impact of a proposed doubling of the Machine Games Duty on betting operations.
- David warned that a further doubling of Machine Games Duty would "add another significant cost to businesses already struggling to absorb major tax increases," stacking odds against high-street operators.
- This announcement follows reports from two months ago that Entain cut 500 jobs in product technology and corporate roles, signaling continued workforce pressure amid the challenging tax environment.
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Gambling giant blames job cuts on Burnham high street crackdown
Ladbrokes owner Entain has hit out at Andy Burnham’s plans to shake up the high street as the gambling giant blamed the Prime Minister for its decision to cut 400 jobs. The group, which also owns Coral, has announced that it will cut about a fifth of the headcount of its global customer care team, [...]
Entain: Coral and Ladbrokes owner to cut a fifth of customer care jobs globally
Ladbrokes and Coral owner Entain has revealed around 400 jobs are being cut worldwide as it blamed increased gambling taxes and warned more could be at risk amid speculation over plans to double machine games duty in the Budget.
Entain may cut 20% of customer care roles
Ladbrokes owner Entain today said it could cut about 20% of its customer care roles and made public a letter it sent to British Prime Minister Andy Burnham voicing concerns over the impact of any further hikes in gambling taxes.
Ladbrokes owner Entain is set to slash hundreds more jobs in the UK, blaming Labour's tax raid on the sector.
Ladbrokes owner Entain set to axe a fifth of customer care jobs globally
The group has launched a consultation that could see a fifth of its 2,000-strong customer care jobs go across 11 countries, including the UK.
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