Dutch regulator fines Uber $966 million for automating driver suspensions, document shows
- The Dutch Data Protection Authority fined Uber €825 million for using automated systems to deactivate driver accounts without proper notice or human oversight, marking the second-largest penalty issued under Europe's General Data Protection Regulation.
- Following his 2019 deactivation, Brahim Ben Ali, a former Uber driver in France, collected testimonies from 171 other drivers and brought complaints to the Netherlands with assistance from Swiss nonprofit PersonalData, where Uber's European headquarters are located.
- Deputy Chair Monique Verdier stated Uber committed "serious infringements," emphasizing "a computer should not make decisions on its own that have major consequences." Uber disputes the fine, arguing most suspensions are brief and human-reviewed with driver appeal options.
- Founder Paul-Olivier Dehaye plans to launch StartClaims to support compensation litigation, noting the regulator previously levied €290 million and €10 million fines against Uber over related data-handling violations.
- John Gruber of Daring Fireball warned the ruling might hinder Uber's ability to monitor driver scams, but Dehaye countered that Uber "misses the point" and must accept responsibility "like being an employer, not being a marketplace.
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137 Articles
The platform receives the second biggest sanction in GDPR history for allowing an automatic system to leave its drivers without revenue
Dutch Regulators Hit Uber With $966 Million Fine Over Automated Driver Suspensions
AMSTERDAM — The Dutch Data Protection Authority has levied one of the largest penalties ever under European privacy rules against Uber. The ride-hailing giant faces an €825 million ($966 million) bill for using automated systems to suspend and deactivate driver accounts without proper notice or human oversight. But this isn’t just another big tech fine. It strikes at the heart of how gig economy platforms manage their workforce. Algorithms decid…
TechCrunch
technewstube.comUber faces fine of nearly $1B over automated driver suspensions
The Dutch Data Protection Authority is fining Uber €825 million in the second largest penalty issued under Europe’s GDPR.
CHRONIQUE. The driver-passenger relationship company was sentenced to €825 million in fine for the automatic suspension of driversC, an out-of-standard penalty for an out-of-standard case. Uber was fined €825 million, or some CHF770 million, for excluding drivers from its platform due to insufficient ratings, which were somehow "algorically released", since the decision to exclude them was taken in an automated manner, according to the Dutch Dat…
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