Deutsche Telekom sees €2.5 billion in savings from AI, automation by 2030
9 Articles
9 Articles
With AI and automation, Telekom aims to save 2.5 billion euros per year by 2030. What this means for service and new offers.
With artificial intelligence, Deutsche Telekom not only wants to redeploy customer service, but also to relieve the burden on the networks. This should be reflected in the balance sheet.
Channel News Asia
Deutsche Telekom sees €2.5 billion in savings from AI, automation by 2030
Oct 5 : Deutsche Telekom said on Monday it expected to save around €2.5 billion ($2.8 billion) in indirect costs by 2030 compared to 2023, as the German telecommunications group expands its use of AI and automation."AI detects peak traffic on the cellular network earlier, supports customer service represen
Moneycab
Compared to 2023, indirect annual costs in the Group are expected to fall by around 2.5 billion euros by 2030 through AI and automation.
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