Crisis deepens for Australian telco Optus after fresh emergency call outage
A faulty mobile tower in Dapto caused the outage affecting 4,500 people, occurring just 10 days after a 13-hour failure linked to four deaths and human error.
8 Articles
8 Articles
Ericsson Equipment Malfunction Tied to Optus Dapto Tower Outage
Optus has pointed to its technology partner Ericsson as the source of a mobile tower malfunction in Dapto, New South Wales, that left calls unable to connect, including 12 attempts to Triple Zero. The Sept. 28 outage, which impacted around 4,500 residents, occurred when 4G services on a single tower failed to operate even though the tower appeared active on the network. As Optus’ 5G network does not yet carry voice services in Australia, calls c…
channelnews : Singtel And Canberra Address Optus Crisis
The Optus emergency call fiasco has deepened, with both the Albanese government and Singtel, Optus’s parent company in Singapore, taking tougher stances after two Triple Zero outages in less than two weeks. On September 29, more than 4,500 people south of Sydney were unable to reach emergency services. The failure came just days after a...


Optus crisis deepens with second outage hitting emergency calls
SYDNEY, Australia: Optus said it had suffered another emergency call outage in an area south of Sydney, just 10 days after a broader disruption that the Australian telco said likely contributed to four deaths. The latest failure has intensified criticism of Optus and its parent company, Singapore Telecommunications (Singtel). The Australian government has called it an "absolutely shocking failure" and demanded a
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