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"No Disturbing": Corte De San Miguel Sanctions Claro for Insisting with Advertising Calls to User Registered on the Platform of the Sernac

Summary by EnEstrado.com
In an appeal ruling that revokes the decision of the First Local Police Court of Puente Alto, the court determined that contacting a client after registration on the antispam portal constitutes a direct violation of the Consumer Law, imposing a fine on the telecommunications operator. In the framework of [...] The entry “No Disturbing”: Court of San Miguel sanctions Claro for insisting with advertising calls to user registered on the Sernac plat…
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In an appeal ruling that revokes the decision of the First Local Police Court of Puente Alto, the court determined that contacting a client after registration on the antispam portal constitutes a direct violation of the Consumer Law, imposing a fine on the telecommunications operator. In the framework of [...] The entry “No Disturbing”: Court of San Miguel sanctions Claro for insisting with advertising calls to user registered on the Sernac plat…

The Public Register of Users (REUS) is a Condusef tool that allows to restrict calls and advertising messages from financial institutions. If a registered person continues to receive them, he or she may face an attempt at fraud.

·Mexico City, Mexico
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In a unanimous decision, the Second Chamber of the High Court received the sanction by proving that the company complained of contacted the complainant for promotional purposes after having registered on the platform “No Disturbing”, of the National Consumer Service. The Court of Appeal of San Miguel overturned the judgment appealed by the 1st Court of [...]

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G5noticias broke the news on Wednesday, September 30, 2026.
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