Streaming Giant with Quality Problems – Consumer Center Now Calls on Customers to Act

merkur.de

Center

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Streaming service customers currently have to accept cuts in image quality. Consumers now advise premium subscribers to act.

Spiegel

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The consumer center Lower Saxony advises Disney+ customers to demand back part of the subscription fees. It is about cuts in image quality.

ga.de

Handelsblatt

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Handelsblatt

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Disney+ had to restrict high-quality video formats. Why the consumer center Lower Saxony sees a clear lack in this and what this means for customers.

wz.de

aachener-zeitung.de

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onetz.de

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inFranken.de

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Disney+ had to restrict high-quality video formats. Why the consumer center Lower Saxony sees a clear lack in this and what this means for customers.

iphone-ticker.de

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Customers of the video streaming service Disney+ do not receive the image quality everywhere, which supports many devices and premium subscriptions. According to the consumer center Lower Saxony, this can result in a claim for a partial refund of the subscription fees. Background is a patent conflict between Disney and the US technology company InterDigital. A decision of the Munich District Court last November obliges the streaming provider to …

4K Filme

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Disney+ currently has to do without HDR10+ and Dolby Vision. Affected subscribers could therefore claim money back. We had reported: Due to a dispute over patents, the streaming service had to delete Dolby Vision and then HDR10+. Finally, the regular HDR10 fell away at some point. The latter has now returned, but the two dynamic formats HDR10+ and Dolby Vision still shine through absence. Consumer protection is therefore now also on the agenda.