Communication during a crisis: Secure Campus causes misinformation and rumors

Communication during a crisis: Secure Campus causes misinformation and rumors

On Sept. 10, just as lunch began, Carlmont Principal Gay Buckland-Murray’s voice echoed through the loudspeakers, directing students to return to their second-period classrooms. Students were scattered throughout the campus, sitting with friends, attending club meetings, or waiting in line for lunch. Many were confused. Some assumed it was a routine announcement or a prank....