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System outage causing major delays in commercial processing at Canada-U.S. border

The Canada Border Services Agency processes about 12,300 commercial trucks daily, but a system outage caused significant delays at key Southern Ontario crossings.

  • On Tuesday, commercial trucks were halted at the Peace Bridge, Lewiston-Queenston Bridge, and Rainbow Bridge, causing backups stretching onto the I-190.
  • A nationwide CBSA computer outage disrupted cargo systems, causing delays in commercial processing at Southern Ontario ports of entry, the Canadian Border Services Agency said.
  • The Canada Border Services Agency said it has staffed primary inspection lanes at Peace Bridge and Queenston-Lewiston bridge and is working closely with IT partners to resolve the issue soon.
  • City of Buffalo officials warned of significant backups on local streets as trucks filled all three lanes of I-190, causing major delays despite open commuter traffic.
  • Crossings have reopened but movement remains extremely slow, with the Canada Border Services Agency handling approximately 400,000 people and almost 4.5 million commercial trucks in 2024.
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WKBW broke the news in on Tuesday, September 30, 2025.
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