US EditionColorado, FTC Reach $24M Settlement with Greystar on Hidden Fees Lawsuit
Greystar will pay $24 million in refunds and penalties and must fully disclose rental fees in ads under a settlement with Colorado and federal regulators.
- On Dec. 2, Greystar agreed to settle for $24 million, paying $23 million to the Federal Trade Commission and $1 million to Colorado, and must stop deceptive advertising practices.
- Federal and state regulators alleged Greystar advertised low rents then added mandatory recurring fees late, misleading consumers since 2019, the Federal Trade Commission and Colorado Attorney General Phil Weiser said Tuesday.
- The settlement requires listings to show the Total Monthly Leasing Price, clarify whether fees are optional or required, explain fee purpose and timing, and bar initial payments without upfront price disclosure.
- The agreement announced Tuesday ends a nearly year‑old lawsuit, requires Greystar to comply within 90 days, and prompted Colorado Attorney General Phil Weiser to warn other Colorado landlords, arriving two weeks after a separate action.
- FTC officials have instructed staff to pursue a rule on unfair rental fees, Colorado's transparency law goes into effect Jan 1, and Greystar's November settlement highlights intensified enforcement.
11 Articles
11 Articles
Colorado settles hidden fees lawsuit against Greystar in the latest case resolved with landlord giant
One of Colorados largest landlords will soon be required to disclose the total price of its apartments to prospective tenants, ending its practice of not publicly listing additional fees in advertisements.The agreement between Greystar, federal regulators and the Colorado Attorney Generals Office was announced Tuesday, ending a nearly year-old lawsuit that had accused the property management giant of illegally misrepresenting costs to renters. G…
Greystar to pay $24M in FTC, Colorado lawsuit
Greystar — the nation’s largest multifamily rental property manager — has agreed to pay $23 million to the Federal Trade Commission (FTC) and $1 million to the state of Colorado. The settlement follows allegations that Greystar misled renters by advertising low monthly prices while adding undisclosed mandatory fees. “Greystar misled consumers by advertising low rent prices and then adding mandatory fees at the end of the sales process,” said Chr…
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