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Chatbot utilised for 30 percent of Talking Therapies referrals at Coventry and Warwickshire Partnership – HTN Health Tech News
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Chatbot utilised for 30 percent of Talking Therapies referrals at Coventry and Warwickshire Partnership – HTN Health Tech News
In the year since its initial introduction, an AI-powered digital referral assistant (chatbot) has been utilised for 30 percent of Talking Therapies referrals for anxiety and depression at Coventry and Warwickshire Partnership NHS Trust. The chatbot engages in conversation with individuals to capture referral information which is then automatically added to their patient record, reportedly reducing the need for “repetition” during clinical asses…
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