BI Responds to Mysterious DANA Transactions, Urges Thorough Investigation
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REPUBLIKA.CO.ID, JAKARTA – Bank Indonesia (BI) has responded to the widespread discussion regarding alleged unauthorized transactions or credit card balance and credit card theft through misuse of the QR code payment feature on the digital wallet platform...
BI asks DANA to investigate reports of DANA QR transactions that users do not recognize. |BI ensures that the protection and fulfillment of consumer rights are a priority in resolving incidents. |Users are asked to monitor transactions and immediately report to the card-issuing bank or DANA if they find unknown transactions.
BI responded to the unauthorized transaction incidents experienced by a number of DANA digital wallet users by requesting that the operator conduct a thorough investigation and system improvements.
BI responded to the incident of unauthorized transactions in the DANA application, requesting a thorough investigation and strengthening of the security system to protect consumers.
(BI) stepped in to follow up on the incident of unauthorized transactions on the DANA application.
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