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BART reports record on-time performance, customer satisfaction
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BART reports record on-time performance, customer satisfaction
BART riders reached their destinations on time 95% of the time during the fourth quarter of fiscal year 2026, a record for the transit agency’s customer on-time performance, according to BART. The agency said train delays fell 13% during the quarter, which covered April 1 through June 30. Customer satisfaction also reached a record 91.4%, up from 88.9% in the previous quarter. The improvements came as ridership increased 13.9% year over year to …
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