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British Airways Statement After Passenger 'Dies on 13-Hour Flight'

A woman in her 60s died an hour into the flight and her body was stored in a heated galley for over 13 hours; 331 passengers reported a foul smell, police investigated on arrival.

  • A passenger died one hour into a British Airways flight from Hong Kong to London Heathrow, and pilots of the Airbus A350-1000 continued the 13-hour journey rather than returning to the departure airport.
  • Crew members rejected a flight deck suggestion to store the body in a toilet, instead relocating it to a rear galley where the heated floor was reportedly overlooked.
  • Towards the end of the flight, some of the 331 passengers complained of a "foul smell" from the galley area. British Airways stated that "all procedures were correctly followed."
  • Police boarded the aircraft upon arrival at London Heathrow to investigate, keeping passengers in their seats for 45 minutes while officers carried out inquiries.
  • Most airlines follow International Air Transport Association guidance when a passenger dies during flight, which requires covering the body and relocating it away from other passengers if no body bag is available.
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Towards the end of the flight from Hong Kong to London, passengers began to complain about a "bad smell" on the plane.

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Daily Express broke the news in United Kingdom on Friday, March 20, 2026.
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