Australian Telco Giant Optus Slapped with US$66 Million Fine over 'Appalling' Conduct

Optus fined $100m for sales conduct

Optus Fined $100 Million for Exploiting Vulnerable Customers

Optus has been hit with a record $100 million penalty after the Federal Court found the telco engaged in “predatory” and “appalling” sales practices that targeted hundreds of vulnerable Australians over a four-year period. The judgment comes as the company reels from its second Triple Zero outage in recent years, and subsequent revelations that four people may have died during that blackout. “The conduct varied in form but consistently reflected…

Australian telco giant Optus slapped with $85 million fine over ‘appalling’ sales conduct

The company had sold products to vulnerable customers that they did not need nor want, leaving many in debt. Read more at straitstimes.com.

A $100 million fine for ‘appalling’ predatory sales practices caps a horror week for Optus

A Federal Court judge on Wednesday ordered Optus to pay a A$100 million fine for its “appalling” high-pressure sales tactics over several years up to 2023. More than 400 people were pressured or misled into buying phones or contracts they didn’t want, couldn’t afford – or in some cases couldn’t even use. The court’s decision approves an agreement reached between Optus and the Australian Competition and Consumer Commission (ACCC) in June, under w…

Optus’ legal woes continue as the major telco ordered to pay $100m

Optus has been ordered to pay a $100 million penalty for what the High Court has described as “appalling” conventions.

Optus fined $66 million for 'appalling' conduct in sales to telecom's customers in Australia

An Australian judge has fined telecommunications giant Optus $66 million for unconscionable conduct under consumer law.