The president of the Agency for Integration, Migration and Asylum (AIMA) said the number of complaints against the agency has fallen this year to about half of those registered in 2024, even as service has increased.
Portugal Gaspar recalls "great effort" in response to requests in 2025 and notes "numbers of production pests". It highlights contribution to "more humanized treatment" of immigrants.
The president of the Agency for Integration, Migration and Asylum (AIMA) today indicated that the number of complaints against the entity dropped, this year, to about half of those registered in 2024, with the attendance increased.
The president of AIMA also explained that, through the offices of CLAIM existing at various points of the country, a decentralization and networking is achieved that allows for a closer proximity and a response capacity closer to the citizen.