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AI-generated ‘workslop’ is here. It’s killing teamwork and causing a multimillion dollar productivity problem, researchers say

Research shows 40% of employees encounter AI-generated low-quality work, costing nearly two hours of rework per incident and reducing collaboration, experts say.

  • Recently, the Harvard Business Review coined the term 'workslop' for low-quality AI-generated workplace outputs, and researchers from BetterUp Labs and Stanford link it to costly productivity losses inside organizations.
  • Amid uneven strategy, organizations' unclear mandates and a learning gap drive low-quality AI use, said Madhur Aggarwal, 'Finance leaders are clearly recognizing the potential of AI, but the journey from exploration to scaled deployment is complex'.
  • Surveyed workers report 40% of 1,150 U.S.-based full-time employees received workslop in the past month, with each incident costing nearly two hours and $186 monthly per person.
  • Recipients of workslop say senders seem less creative and reliable, while a Harvard Business Review experiment found a 9% competence penalty and freelance workers are hired to clean up sloppy AI outputs.
  • Despite rapid adoption, studies find AI use at work roughly doubled since 2023 and fully AI-driven processes nearly doubled last year, yet many firms report little ROI, while Penn Wharton Budget Model projects 1.5% productivity gains by 2035 if sector shifts are managed.
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hbr.org broke the news in on Monday, September 22, 2025.
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