AI adoption to mitigate impact of any slump in IT-BPM industry on broader economy — AMRO - BusinessWorld Online

AI adoption to mitigate impact of any slump in IT-BPM industry on broader economy — AMRO - BusinessWorld Online

THE information technology and business process management (IT-BPM) industry must embrace artificial intelligence (AI) to mitigate any impact of an industry slowdown on the broader Philippine economy, the ASEAN+3 Macroe-conomic Research Office (AMRO) said. In a commentary issued Dec. 10, AMRO former associate economist Zhan Guo noted that the Philippine IT-BPM industry’s continued reliance on legacy outsourcing operations is a risk to Philippine…