AI at Work: Everywhere Yet Barely Scratching the Surface

The companies getting the most from AI are rethinking how work gets done

AI adoption is nearly universal, but McKinsey finds only 37% of companies have seen it move the bottom line.

AI at Work: Everywhere Yet Barely Scratching the Surface

Generative AI reaches 80% of occupations and most workers have tried it, yet adoption stays shallow with fewer than half using it in most roles. Surveys from McKinsey, The Conference Board and NBER reveal strong individual productivity gains but stagnant enterprise financial impact and weak governance. Organizations must redesign workflows to capture real value.

AI adoption at work is broad but shallow

GenAI now reaches 80% of occupations, but in most of those fewer than half of workers use it