The Future of Autonomous AI in Banking

The Future of Autonomous AI in Banking

Last year, agentic AI entered the lives of both consumers and businesses raising everyone’s expectations for a more autonomous way of working. The agents were considered an indispensable tool that reasons, plans, and acts around the clock but they need to be grounded in enterprise knowledge to properly improve customer service as well as employee efficiency.

Op-ed: How agentic AI will catalyse financial services

Generative AI is entering its second phase, and parts of the financial services industry are already being reshaped. But the ultimate benefits of generative AI won’t be distributed evenly. Phase one was dominated by large language models, which offer assistance based on prompts by users. Phase two is the agentic AI revolution, with new systems

Agentic AI in European financial services: The pilots are preparing to take-off

With capabilities such as autonomous decision making, continuous learning, adaptive workflows, and multi-step problem solving, agentic AI is the next big thing in artificial intelligence. Europe’s enterprise agentic AI market is on a rapid growth trajectory, with revenues, totalling $634 million in 2024, crossing $5.5bn by 2030. Germany, the UK and France lead, accounting for roughly 70% of the market.Agentic AI adoption among European banks is …