US EditionAdobe to Pay $150M to Settle Allegations of Deceptive Subscription ...
The $150 million settlement resolves accusations of hidden fees and complex cancellation steps violating the Restore Online Shoppers' Confidence Act, with $75 million in penalties.
10 Articles
10 Articles
From the DOJ: Adobe Agrees to $150 Million Settlement and Injunction to Resolve Alleged Violations of the Restore Online Shoppers’ Confidence Act by Scott Simmons
Growing up in the South, we often heard the term “the chickens have come home to roost,” and that may be what happened on Friday when the Department of Justice announced a settlement with Adobe for violation of the Restore Online Shoppers’ Confidence Act. This might sound familiar to many Creative Cloud subscribers who try to cancel their subscription and feel like they’ve fallen into a maze they can’t escape, only to be hit with unexpected canc…
For more than ten years, Adobe has profoundly transformed its business model by relying on subscriptions. For many creative people, this shift has made it easier to access software such as Photoshop or Premiere Pro, with monthly payments lower than a conventional license purchase. But this logic has also fuelled growing frustration at [...]
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