Actionable Raises $10M to Turn Customer Data Into Behavioural Predictions
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Tech.eu
BizTocActionable raises $10M to turn customer data into behavioural predictions
French customerintelligence startup Actionable has raised $10 million in funding to expand itsplatform for predicting customer behaviour and identifying the factors behindit. The round was led by Hi I...
The company co-founded by an ex-Criteo analyses the customer experiences of large accounts such as Sephora, Engie, Edenred or OuiGo in order to retain unsatisfied potentials. Its round table will allow it to expand its commercial and research teams and to settle in the United States.
L'article Customer satisfaction: the startup of the ex-DG France of Crito raises 10 million dollars est apparu en premier sur Maddyness - Le média pour comprendre l'économie demain.
Paris-based Actionable raises €8.6 million to scale its predictive customer experience platform
Actionable, a Paris-based startup specialising in predictive analysis of customer satisfaction using artificial intelligence, has raised €8.5 million ($10 million) to tell large enterprises which of their customers are about to leave, complain, or buy again, and why. The round was led by Hi inov, alongside pre-seed investor Axeleo Capital, which is increasing its stake. […]
The company, created by Nicolas Rieul and Nans Thomas, claims 16 major accounts, including Carrefour, Sephora and SNCF, and intends to develop in the United States and the United Kingdom.
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