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China Eastern Says Sorry for Boarding Bridge Collision at Shanghai Airport

China Eastern said a mechanical failure caused the minor collision, and all passengers disembarked safely after the aircraft struck the bridge.

  • Today, a China Eastern Airlines Airbus A350-900 struck a jet bridge at Shanghai Hongqiao International Airport while taxiing to its gate after arriving from Chengdu.
  • China Eastern reported a mechanical malfunction occurred during slow taxiing toward the gate; the aircraft had been in service for four years and three months.
  • After a 30-minute delay, passengers disembarked safely from the opposite side of the aircraft; traveller Liu reported hearing a collision sound and received 300 yuan compensation.
  • China Eastern apologized for the inconvenience, confirming all passengers disembarked safely in orderly fashion; authorities and the airline are investigating the exact cause of the malfunction.
  • The incident occurred during the May Labour Day holiday when authorities estimated around 1.52 billion people would travel across China; the airline ranks among three major carriers.
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newtalk.tw broke the news on Saturday, May 2, 2026.
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