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79% of workers have entered sensitive info like logins into AI

A Zapier survey found most workers frequently enter sensitive data into artificial intelligence tools, with approximately 79% of respondents at companies with 500+ employees engaging in the practice.
Employees frequently bypass company-provided tools because they find them too difficult or slow to use, prompting reliance on personal accounts instead for daily work.
Workers commonly input sensitive information including customer data, login credentials, financial records, and Social Security numbers into these unsecured tools without organizational oversight or approval.
This behavior exposes companies to potential data breaches and compliance failures, as security teams often lack visibility into which tools employees use or what data they access.
Organizations should audit usage and provide clear governance policies, including mandatory training on approved tools, to help staff safely handle sensitive data across their AI workflows.

Insights by Ground AI