Half of Landline Users Unaware of National Switch-Off Deadline Looming
A poll found 45% of users do not know what to do before the analogue network ends, and 43% fear service disruption.
- A new poll of 2,000 adults reveals 45% do not fully understand the upcoming UK landline switch-off, which will replace analogue services with digital technology by January 2027.
- Nearly six in 10 users consider their landline vital, yet 48% were unaware the Public Switched Telephone Network affects home devices like security alarms and emergency response systems.
- Confusion persists, as 47% report insufficient information and 33% feel unsure about required actions; 54% expressed concern that older generations may need additional support navigating the switchover.
- TV chef Rustie Lee has partnered with Community Fibre to raise awareness, advising users to shop around rather than accept first offers, noting switching providers is simple and retains telephone numbers.
- Community Fibre expert Peter Rampling advises checking if telecare alarms or security devices will be affected by the transition, while residents are encouraged to consult the Ofcom Future of Landline Calls page.
19 Articles
19 Articles
TeessideLive
Half of landline users unaware of switch-off deadline date
A similar number have no idea what they need to do
UK PSTN switch-off: millions of landline users remain unclear on migration
With the UK’s Public Switched Telephone Network (PSTN) due to be switched off on 31 January 2027, new research suggests many landline users are still unsure about what the change will mean for them. According to the research by Community Fibre, 45% of people surveyed do not fully understand what they need to do to ensure their phone service continues to work after the analogue network is switched off. While the migration is well underway, 53% of…
45 Percent of UK Landline Users Confused by Analogue Phone Switch-Off, Survey Claims
A new OnePoll survey of 2,000 UK adults with a landline telephone at home, commissioned by London-focused alternative broadband ISP CommunityFibre, has claimed that 45% of respondents are still unclear about what the looming switch-off of the country’s ageing analogue telephone network means for them. Just to recap. The legacy phone switch-off on the old Public Switched Telephone Network (PSTN) is currently due to take place on 31st January 2027…
Coverage Details
Bias Distribution
- 88% of the sources are Center
Factuality
To view factuality data please Upgrade to Premium
